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Ex88 FAQ — Answers to All Your Questions

From registration to withdrawals, bonuses to games — find clear and straightforward answers to everything you want to know about ex88, all in one place.

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What would you like to know?

All your ex88 questions are answered and organized in the sections below

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Registration & Login

Find answers to all your questions about creating an account, logging in, and resetting your password below.

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Deposits & Withdrawals

Everything you need to know about depositing and withdrawing via Mobile Banking, Nagad, and Rocket — including how long it takes.

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Bonuses & Promotions

Learn all about welcome bonuses, reload offers, cashback, and VIP rewards.

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Games & Betting

Quick answers to common questions about slots, fish games, Live Casino, and Sports Betting.

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Security & Verification

Answers to all your questions about account security, identity verification, and personal data privacy.

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Mobile App

Find answers to all your questions about downloading, installing, and using the Android and iOS apps.

All Questions Register Payment Bonuses Games Security
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Registration & Login

Opening an account on ex88 is quick and straightforward. All you need is an active Bangladeshi mobile number and a strong password. During registration, an OTP will be sent to your mobile to verify your identity — once confirmed, your account is ready to use. The whole process takes just 2 minutes.

Yes, as soon as registration is complete you can log in to ex88 and start playing. A welcome bonus is also credited instantly upon your first deposit. No additional waiting period or verification is required.

Click the "Forgot Password?" option on the login page. Enter your registered mobile number and an OTP code will be sent to you. Verify with the OTP, then set a new password. The entire process takes 2–3 minutes.

No. Under ex88's policy, each person is allowed only one account. If multiple accounts are detected, all associated accounts may be suspended and any accumulated bonuses may be forfeited. Please use a single account fairly.

You must be at least 18 years old to create an account on ex88. Registration by minors is strictly prohibited. Any age verification discrepancy will result in the immediate suspension of the account.
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Deposits & Withdrawals

ex88 currently supports deposits via Mobile Banking, Nagad, Rocket, and direct bank transfer. All of Bangladesh's most popular mobile banking methods are supported, making it easy to add funds to your account.

The minimum deposit on ex88 is kept very low so anyone can get started with ease. Check the deposit section in your dashboard or contact live support to find out the exact amount.

Withdrawal requests on ex88 are typically processed within 15 minutes to 24 hours. Mobile Banking and Nagad are usually the fastest options. Bank transfers may take slightly longer. VIP members receive priority processing for faster withdrawals.

ex88 does not charge any deposit fees. However, your mobile banking provider (Mobile Banking/Nagad) may apply their own transaction charges. Check your mobile banking app for details on any applicable fees.

If your withdrawal has been pending for more than 24 hours, contact ex88's 24/7 live chat support. Providing your transaction ID and date will help resolve the issue faster. In most cases, withdrawals are held due to identity verification issues or account information mismatches.
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Bonuses & Promotions

Once you open a new account and make your first deposit, the welcome bonus is automatically credited to your account — no promo code needed. For full details on the bonus amount and terms, Promotions View page.

Bonus funds cannot be withdrawn directly. Every bonus comes with a wagering requirement — meaning you need to place a specified amount in bets before any winnings from that bonus become withdrawable. Once the requirement is met, there are no restrictions on withdrawing.

Reload bonuses are special offers for existing members, available weekly or at set intervals on deposits. Log in and check the Promotions section to see current offers. VIP members receive higher reload bonuses.

Cashback gives you back a set percentage of your weekly or monthly losses. ex88 offers this benefit to regular players. The cashback rate and terms vary depending on your VIP tier.
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Games & Betting

ex88 offers over a thousand games, including slots, fish games, Live Casino (baccarat, roulette, blackjack), Sports Betting (cricket, football, tennis), and virtual games. New games are added every day.

Skill and strategy do play a role in fish games. Choosing the right targets at the right time and making use of bonus features can improve your chances of winning. That said, like any game, there is always a random element involved — so play responsibly.

Yes, ex88 offers in-play and live betting. You can place bets in real time while a match is in progress. Live betting is available across cricket, football, tennis, badminton, and many more sports. Odds update every moment.

No. All games on ex88 are browser-based — no additional software download is required. Simply open a browser on your mobile or computer and play directly. That said, downloading the mobile app will give you an even smoother experience.
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Security & Account

Yes, ex88 uses 256-bit SSL encryption to protect your personal information. Your data is never shared with third parties. To learn more, Privacy Policy here.

If you suspect anything, contact ex88 Live Support immediately and request a temporary account suspension. Change your password and enable 2FA. The ex88 security team will investigate promptly and resolve the issue.

Go to Account Settings and find the 2FA option under the "Security" section. Verify your mobile number via OTP and 2FA will be activated. From then on, a verification code will be sent to your mobile each time you log in.
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VIP & Rewards

There is no separate application required to join the ex88 VIP program. Simply play regularly and accumulate points — you will be promoted to higher VIP tiers automatically. Tiers range from Bronze all the way up to Diamond. To learn more, VIP Page here.

VIP members enjoy: faster withdrawal processing, higher withdrawal limits, exclusive cashback offers, a dedicated account manager, access to exclusive tournaments, and a special birthday bonus.

VIP points are earned automatically with every bet you place. The higher your bet amount, the more points you earn. Certain featured games also offer double points. Points can be redeemed for bonuses or cash rewards.

If you can't find the answer you're looking for here, reach out to ex88's 24/7 live support team. We're always here to help.

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Payment Methods

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Responsible Gaming

Gaming is for fun — not addiction. Strictly for players aged 18 and above.

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Got your answers? Get started now

Sign up on ex88 and enjoy a welcome bonus, thousands of games, and fast payouts. Getting started takes just 2 minutes.

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For ages 18 and above. Please gamble responsibly. Responsible Gaming Policy

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