Gaming is for fun, not stress. ex88 believes responsible play is the best play. Use our tools and support to keep your gaming experience healthy and enjoyable.
Ex88 is committed to providing you with a healthy and safe gaming experience
Set your own maximum daily, weekly, or monthly deposit amount. Once a limit is in place, it cannot be exceeded.
Set a time limit for your gaming sessions. Once the limit is reached, ex88 will automatically alert you and suggest a break.
You can suspend your account for a set period or permanently, whenever you choose. This option is completely confidential and handled with discretion.
View your full gaming and transaction history at any time. Understand your own patterns and make informed decisions.
Take a break from gaming for 24 hours up to 30 days. You will not be able to log in to your account during this time.
When you need it, ex88 can connect you directly with professional counseling services. You are not alone.
Responsible Gaming means enjoying gaming as a healthy form of entertainment — fun, but free from harm. At ex88, we believe online gaming should be entirely voluntary, mindful, and within healthy boundaries. Gaming under financial pressure or emotional distress rarely leads to a good outcome.
Many people assume that gaming always leads to problems — that's not the case. Millions of people enjoy gaming responsibly every day. Issues only arise when gaming gets out of control or starts to negatively affect your finances or family life.
Ex88's responsible gaming policy is built on three core principles:
Please Note: Gaming is entertainment, not an investment. Never play with money you can't afford to lose.
Ex88 lets you set your own gaming limits. It's the most effective way to play responsibly. See the table below for our available limit options:
| Limit Type | Description | Effective date | Can it be changed? |
|---|---|---|---|
| Daily Deposit Limit | Maximum amount you can deposit per day | Immediate | Decrease: immediate; Increase: after 7 days |
| Weekly Deposit Limit | Total deposit limit over 7 days | Immediate | Decrease: immediate; Increase: after 7 days |
| Monthly Deposit Limit | Total deposit limit over 30 days | Immediate | Decrease: immediate; Increase: after 30 days |
| Session Time Limit | Maximum continuous gaming session duration | Immediate | Can be changed at any time |
| Loss Limit | Maximum amount you can lose within a set period | Immediate | Decrease: immediate; Increase: after 7 days |
| Cooling-Off Period | Temporary Break (24 hours to 30 days) | Immediate | Not until the period ends |
How to Set Limits: Log in to your account → Profile Settings → Responsible Gaming → Set your preferred limits. Our support team can also assist you.
Gaming addiction develops gradually — and can be hard to recognise in yourself. If two or more of the following signs apply to you, consider taking a break or seeking help:
Please Note: If you notice any of the above signs, it's not a weakness — it's a health signal. Reaching out for help takes courage. Speak with ex88's support team or a professional counsellor.
Self-Exclusion is a feature that lets you choose to pause or permanently stop gaming on ex88 for a set period or indefinitely. It is completely confidential and can be activated at any time.
Important: Once Self-Exclusion is active, your account cannot be reactivated before the period ends. For permanent exclusion, the account will be closed forever. Our support team is always ready to assist you through this process.
Ex88 strictly prohibits anyone under the age of 18 from gaming on our platform. Our minor protection measures are rigorous. Our advice to parents:
Age Verification at Registration: ex88 verifies age at registration. A national ID or birth certificate may be requested if there is any doubt. If verification fails, the account is immediately suspended.
Ask yourself the following questions honestly — this is just for you:
In the past month, have you spent more on gaming than you budgeted for?
Is gaming affecting your sleep, meals, or work schedule?
Have you played more after a loss to manage anger or frustration?
Have family or friends expressed concern about your gaming?
Do you feel irritable or restless when you're not gaming?
Have you ever gamed to avoid responsibilities or escape stress?
Result: 1 or more 'Yes' answers — consider taking a temporary break. More than 3 'Yes' answers — seeking professional support is strongly advised. Don't hesitate to reach out to our support team.
If you feel you're struggling to control your gaming, you don't have to face it alone. ex88 and professional organisations are ready to help:
24/7 support available. Click the chat icon on the right side of the site.
[email protected] — Share your concerns with us in complete confidence.
We will connect you with mental health counseling services.
Completely Confidential: All Responsible Gaming communications are completely confidential. Your information will never be shared with any third party.
Responsible Gaming: Your Questions Answered
Gaming on ex88 is more than winning — it's about enjoying the journey. Play within safe limits, make time for your family, and enjoy the best gaming experience in Bangladesh.